As a security measure, we ensure a validated email to safeguard your account. All essential communications will be sent to your validated email.
Images are reviewed before display to maintain a fun and appropriate atmosphere. Approval notifications will be sent via email.
Absolutely! Visit your Profile, choose 'Upload Image,' or select a new avatar.
Visit www.pokerpaisa.com, go to 'Quick and Easy SignUp,' enter your phone number, verify OTP, and complete registration.
After registration, verify your email by clicking the link sent to your inbox.
Click 'Resend OTP,' or contact Customer Care for assistance.
Visit the website, click 'Sign In,' select 'Forgot Password,' and follow the instructions.
Yes, visit 'My Account,' go to 'Profile,' and click 'Change Password.'
User ID changes are not direct. Contact support for assistance.
Yes, sign in, visit 'My Account,' go to 'Profile,' click 'Update Profile,' and choose a new avatar.
Yes, sign in, visit 'My Account,' go to 'Profile,' and update contact information.
Changing the email ID is not directly possible. Contact support for assistance.
Yes, sign in, visit 'My Account,' go to 'Profile,' and update your birth date.
Yes, sign in, visit 'My Account,' go to 'Profile,' and update your gender.
Yes, sign in, visit 'My Account,' go to 'Profile,' click 'KYC,' and update bank details.
Visit 'My Account,' go to 'Profile,' click 'KYC,' enter the necessary details and documents, then click 'Update.'
Self-deactivation is not available. Contact support for assistance.
Yes, visit www.pokerpaisa.com, sign in, go to 'My Account,' and click 'My Tickets.'
The balance is divided into the following four parts:
1. Poker Chips: This segment encompasses the funds deposited through payment gateways, ready for direct gameplay.
2. Poker Chip Bonus: Reflecting promotional bonuses, this section includes instant bonuses obtained through specific deposit codes.
3. Unclaimed Bonus: Locked bonuses gradually convert to winnings. Players must generate rake to unlock and utilise amounts like Rs. 150.
4. Paisa Reward Points: Representing rakeback, points accrue based on hands played and rake generated, enhancing the overall balance.
The unclaimed bonus is a locked bonus that transitions into winnings incrementally. If a player holds Rs 150 as an unclaimed bonus, generating a specified rake amount gradually unlocks and allows its utilisation.
Absolutely! You can easily download our mobile application from our website: 'Get the Poker Paisa app.'
We regularly announce diverse events throughout the day, providing players with the flexibility to enjoy poker with family and friends at their preferred times. Keep an eye out for updates on our exciting event schedule!
Yes, there's no cap on accumulating play money chips in your account.
You start with 5000 chips (which increase over time), and if you run out, just refill them after a short period.
Play Money is a virtual token for practicing poker. It's not real currency, but a great way for new players to hone their skills on the platform.
To stop promotional emails, click 'Unsubscribe' in the email footer. For SMS, email support@pokerpaisa.com with 'Stop Promotional SMS' and your registered mobile number.
To check your transaction history, follow the steps below:
1. Log in at www.pokerpaisa.com.
2. Visit "My Account" and click "Transaction History" to see all past transactions.
Unfortunately, tickets can't be re-issued once the scheduled time has passed.
To check your hand history, follow the steps below:
1. Log in at www.pokerpaisa.com.
2. Go to "My Account" and click "Game History" to see your game and hand history.
Easily deposit funds on Poker Paisa by signing in, navigating to "My Account," and selecting "Deposit." Follow the simple steps to choose your preferred amount and payment option for a secure transaction.
Note: Please do not refresh or go back while the payment is in process.
Poker Paisa welcomes deposits through various methods, including credit card/debit card, wallet, UPI, and net banking. Choose the option that suits you best and enjoy a seamless gaming experience.
Currently, Poker Paisa does not support American Express payments.
Yes, you can deposit money through Paytm UPI on Poker Paisa.
Poker Paisa operates only in India, accepting payments solely from Indian cards.
If your deposit doesn't reflect immediately, it may be a temporary issue. Check your account in 3-4 working days.
To promote responsible gaming, Poker Paisa enforces daily, weekly, and monthly deposit limits.
The minimum deposit on Poker Paisa is Rs. 100, with no maximum limit.
To withdraw from Poker Paisa, login, visit "My Account," click "Withdraw," enter the amount, complete KYC, and confirm. Your bank will reflect the withdrawal within 2 to 4 hours, depending on the amount.
Bank delays may cause withdrawal processing delays. Wait for 72 hours; if further delays occur, contact Customer Care.
Mandatory documents for withdrawal include:
1. Pan Card
2. Address Proof (Aadhaar Card, Driving Licence, Voter ID, Passport)
Poker Paisa adheres to tax laws and has a TDS policy. For details, refer to the TDS policy on the website.
Bank processing times vary. If it's been over 48 working hours, provide your bank statement for investigation.
Poker Paisa charges a 4% fee on withdrawal amounts if:
1. Trying to withdraw the initial deposit without playing.
2. The initial deposit is less than the withdrawal request.
Withdrawal times depend on the amount:
1. For amounts < INR 10,000, it reflects within 2 hours.
2. Amounts > INR 10,000 require 2-Step Verification, reflecting in 4 hours.
Users need 25 Paisa points before making the first withdrawal.
